Fraazo

Sign up 5

• 1 - How do I register?
• 2 - Are there any charges for registration?
• 3 - Do I have to necessarily register to shop on Fraazo?
• 4 - Can I add more than one delivery address in an account?
• 5 - Can I have multiple accounts with same mobile number and email id?

My account 3

• 1. What is My Account?
• 2. How do I reset my password?
• 3.What is My Shopping List?

Payment 6

• 1. What are the modes of payment?
• 2. Are there any other charges or taxes in addition to the price shown? Is VAT added to the invoice?
• 3. Is it safe to use my credit/ debit card on Fraazo?
• 4. What is the meaning of cash on delivery?
• 5. If I pay by credit card how do I get the amount back for items not delivered?

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Delivery 13

• 1. When will I receive my order?
• 2. How are the fruits and vegetables packaged?
• 3. How are the fruits and vegetables weighed?
• 4. How will the delivery be done?
• 5. How do I change the delivery info (address to which I want products delivered)?

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Fraazo Store 5

• 1. What is Fraazo Specialty?
• 2. Where do the products come from?
• 3. How is my order processed?
• 4. How will I know if any item in my order is unavailable?
• 5. What are the operational hours for Fraazo Store?

Order Related 7

• 1. What are delivery slots?
• 2. Can I change my order delivery slot after placing the order?
• 3. How do I add or remove products after placing my order?
• 4. Is it possible to order an item which is out of stock?
• 5. How do I check the current status of my order?

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Customer Service 3

• 1. How do I contact customer service?
• 2. What are your timings to contact customer service?
• 3. How can I give feedback on the quality of customer service?

Return & Refund 1

• Return & Refund

Other 6

• 1. Do you have offline stores?
• 2. Where can I find currently running offers/ promotions?
• 3. What do I do if an item is defective (broken, leaking, expired)?
• 4. How will I get my money back in case of a cancellation or return? What are the modes of refund?
• 5. I am a corporate/ business. Can I place orders with Fraazo.com?

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