As soon as you place an order, the following actions take place:


  • You will get a notification through SMS of the confirmed order along with the expected delivery time.


  • The Specialty Store is notified of the order and the delivery slot. The Specialty Store then prepares your order, packs it and generates its bill for the same.


  • Meanwhile, after the order is accepted by the store, an executive is deployed by Fraazo to pick up the order and deliver the same to you.


  • After the order is delivered to you successfully, you will receive an SMS confirming the delivery. You may also receive a call for feedback.


Throughout the above stages, our order fulfillment team continuously monitors the process so that you get the desired product within the time committed to you. In case the order cannot be processed for any reason whatsoever, the same will be informed to you at the earliest.